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Wednesday, September 08, 2004
The One with the OutSourcing 

OutSource?!!!

Maybank outsourced their IT Department to EDS some time early this year or was it end of last year. It's a new TREND now. Outsourcing. There are call centres being built in India. We have HSBC call centre here in Cyberjaya, managing overseas data management. I know of one region they are currently handling; UK/Europe, coz one of my friends is working there.

So what's with this outsourcing? Having the backend management elsewhere? Recruiting of lower wage people with the same abilities? Less costing in infrastructure? And the most ideal thing for me would be working from home.

This is what technology is about. To be able to connect to everyone all over the world. Connect to work. Connect to exchange views. And list goes on.

I think Malaysia hasnt really started the working-home trend. But it would be nice if it were to happen soon. Not that it is less career-geared. Which means that working home shouldnt be classified as something tht would or could destroy your ladder of success. Instead, it should look as an opportunity. Again, it should not also be regarded as the ways and means for you to work 24/7. Rather, it's creating the healthy opportunity for productivity. Individually. Career-wise. And family.

I am so into this, but...I dont know how to start. There're so many fields; tele-marketing, web, call centres etc. Hmm..any ideas anyone? Anyone wants to venture into this biz and needs a partner? I am looking for a proposition.





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