The One With The Touch n Go Card 

I'm a regular user of NKVE now and Touch n Go card helps me to beat the queues.. I always maintain my card balance around RM5-RM60 max.. sometimes i could see people with RM150++ but today it came to shock me to see a driver touched his card with a balance of RM521.20.. 500?? what if the card lost..

I lost my card last month with some RM20++ in balance.. I went to the office but they said they cannot do anything.. I'd to buy another card.. i wondered.. before buying a card.. u have to complete a form with your details.. name.. ic.. address.. bla bla bla.. plus another RM15 deposit.. if they cannot retrieve our info from their database then why they need the details..

I would like to suggest TnG to make a system that can track down the card based on user.. one user can have more than one card.. say card #1, card #2 and so on.. say if user 1 reported that he lost his card #1.. TnG must be able to block any other transaction from card #1 and give back the balance to user 1 provided he buy another card.. but he'll lose his deposit..

I'm sure customers will appreciate that.. ..